Residents in Nantou County have filed police reports over claims that men posing as gas inspectors are entering homes and charging up to NT$2000 to replace gas regulators in homes, Apple Daily reported.
One resident, Ms. Chang (張), said that men claiming to be inspectors from 民安瓦斯實業有限公司 entered her home on July 4 to check for gas leaks. The men returned after the inspection and said that the regulator was broken and that it’d cost NT$2000 to replace. However, they gave her an employee discount as long as she gave up the five-year warranty.
Ms. Chang became suspicious after paying for the replacement, and she contacted her neighbors who said the same thing about being visited by the inspectors.
She brought the matter to the attention of the police who responded that it was the residents’ responsibility to check who is allowed in their home. Because Ms. Chang and her neighbors invited the men into their homes, they bore the responsibility for the resulting scam. The police reportedly told her, “This is a consumer dispute.”
She then contacted the Consumers’ Foundation (消基會), which gave her a similar answer.
Ms. Chang asked whether any authority in Taiwan would protect consumers in such cases. The gas company said that its staff would leave information with residents after completing any work on site.